Getting Help/Reporting a Concern
At Acklam Grange, the safety, health and well-being of every member of our community is our paramount concern.
We have a culture of vigilance, which is underpinned by clear procedures and robust staff training to ensure that safeguarding is a priority for all.
We aim to work in partnership with you to ensure your child achieves their full potential and makes a positive contribution. In doing so, we will promote and protect the safety and physical, emotional, social and mental health of all.
The procedures that we follow have been laid down by the South Tees Safeguarding Children Partnership, and the school has adopted a Safeguarding and Child Protection Policy in line with this for the safety of all.
Acklam Grange School safeguarding page: Safeguarding – Acklam Grange School
Council services such as Early Help can be offered where support is given to children and families as soon as the problem starts.
Middlesbrough Council’s Early Help service is called Stronger Families and help families get the most out of life and achieve an enjoyable and safer life.
They can help with a range of problems such as:
- drug and alcohol issues
- domestic abuse
- mental health issues
You can access support by:
- Contacting a member of the welfare team on the Safeguarding link above
- your health visitor
- your GP
- Early Help | Middlesbrough Council.
- To ask for Early Help support, you can call 01642 726004 or email MiddlesbroughMACH@middlesbrough.gov.uk.
Stockon Council’s Early Help service ensures young people feel safe listened to and understood. Targeted Case Works and Youth Support Workers focus on building strong, lasting relationships and offering practical help.
They can help with a range of problems such as:
- support around Harm Outside the Home (HOTH), tackling risks from peers, adults, or online influences
- conversations and planning after missing-from-home episodes, to reduce repeat incidents
- help with issues like anti-social behaviour, peer pressure, weapons awareness, and online safety
Targeted Youth Support Team – Early Help – Stockton-on-Tees Borough Council
- To ask for Early Help support you can email: YouthSupportAdmin@stockton.gov.uk
Telephone: 01642 677600


